Shipping policy

Thank you for shopping with Kevolian.

Order Processing
Orders are typically processed within 1–3 business days. Orders placed on weekends or public holidays may be processed on the next business day.

United Kingdom Delivery
Estimated delivery time is 7–14 business days after processing.

International Delivery
International delivery times vary depending on the destination. The available shipping options and charges will be shown at checkout.

Shipping Costs
Shipping charges are calculated and displayed at checkout before payment is completed.

Tracking
Where tracking is available, customers will receive tracking information once the order has been dispatched. Please allow some time for tracking information to update.

Delivery Delays
Delivery times are estimates and may occasionally be affected by carrier delays, customs processing, weather, public holidays, or other circumstances outside our control.

Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your delivery information.

Multiple Packages
If an order contains multiple products, items may occasionally arrive in separate packages.

Missing or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us through our Contact page and we will assist you.